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Service Technician II - Eustis, ME (Kibby Mtn)

Company Name:
Vestas-Wind Systems, Inc.
Title: Service Technician II - Eustis, ME (Kibby Mtn)
Location: Maine-Chain of Ponds
Other Locations:
Service Technician II
With minimal supervision from higher level technical and/or management staff, the Technician II utilizes skills and training to perform maintenance and/or installation work on assigned wind turbines at an intermediate level. The Technician II will follow defined schedules and procedures including safety protocol, turbine service and/or installation processes, and other verbal and written instruction and may make initial diagnosis of more basic or routine turbine issues. The Technician II is regarded as in "intermediate-level" team member on the technician team, will perform some customer interface, and may provide mentorship to entry level technicians
Vestas Americas
Service - US & Canada
Responsibilities
Acts as a safety role model, encourages and recognizes others completing safe acts and intervenes when unsafe acts are being practiced. Adheres to all safety standards and procedures. Identifies gaps in safety standards as well as safety risks in the environment, implements effective risk mitigation and provides recommendations to higher level technical staff and management.
Demonstrates and promotes integrity, strong initiative, as well as a no-compromise focus on safety and quality of work on a continuous basis.
May assist with or perform basic quality audits of less experienced staff.
Performs intermediate level wind turbine maintenance and/or installation tasks as assigned. This includes proficient operation and use of tools (including but not limited to specialized calibration, hydraulic, power tools) and basic turbine equipment. Documents tasks where required and enters data into company system, such as SAP.
Effectively gathers information regarding turbine performance / issues. May diagnose, recommend, and implement solutions up to intermediate routine issues. Seeks assistance when encountering turbine issues outside trained skill level to ensure success in resolution.
Follows basic structured problem-solving process to complete troubleshooting and diagnostic tasks to include the use of diagnostic tools (e.g. basic fluke meter functions, hydraulic pressure gauge).
Independently initiates and performs most work tasks as well as follows defined instructions and maintenance schedules, executing plans as directed and performs according to written and verbal instruction from higher level technical staff.
Effectively promotes strong team environment through assisting team mates in accomplishing goals as well as mentoring lower level technical staff. Visibly supports and promotes team spirit and cooperation, and supports change initiatives.
Proactively looks for improvement opportunities to job appropriate processes and procedures and communicates through appropriate channels or implements improvements using the appropriate control management protocol.
Interfaces with customer and may respond to customer inquiries. Will refer complex customer inquiries to higher level technical staff or manager. Demonstrates strong customer focus at all times.
This role will require travel, working overtime, including working a flexible and variable work schedule as needed to meet business objectives.
Performs other tasks as assigned.
Qualifications
High school diploma or equivalent
Minimum one (1) year technical wind industry experience, OR six (6) months technical wind industry experience and a certificate of completion from a Wind Technician program, OR in absence of technical wind industry experience, minimum three (3) years' experience working with hydraulic, electrical, mechanical skills and/or composite skills
Demonstrated use and understanding of intermediate level power tools such as hydraulic, power torque and diagnostic tools (e.g. fluke meter functions and hydraulic pressure gauge).
Ability to demonstrate intermediate working knowledge of industrial safety practices / protocols (e.g. Confined Space, energy isolation).
Valid Driver's License and ability to obtain a Passport.
Strong attention to detail and execution excellence.
Good interpersonal and customer relation skills.
Able to effectively collaborate with employees at all professional levels and ability to respectfully follow supervision and support initiatives.
Basic computer operation skills, familiarity with internet based program navigation, and ability to generate and interpret computer data.
Ability to read, interpret and understand drawings and schematics to validate work activity and ensure that risks are identified and mitigated.
Internal candidates must be certified to Task-Based Certification (TBC) level 200.
Additional Required Abilities
Ability to read, comprehend and write in English.
Ability to climb stairs and ladders 60-125 meters in height.
Ability to lift, push, pull, carry items up to 50 lbs in weight.
Ability to stand, stoop, kneel, and bend for prolonged periods of time.
Ability to grip and manually manipulate, often with repetitive motion, items such as, but not limited to, hand tools, turbine parts.
Comfort working in confined spaces and at heights over 100 meters.
Ability to successfully participate in all training courses, including high-angle rescue and training.
Periodic walking.
Ability to hear and use close range radios.
Strong field of vision including visual depth perception and ability to distinguish colors.
Able to work in demanding physical and inclement weather conditions.
Comfort working remotely with limited supervisory interaction.
What we offer
As a member of the Vestas team, we offer a competitive salary and one of the most comprehensive benefits plans in the industry. Among the many amenities we offer: fully funded healthcare; dental; vision; vacation and sick time; generous 401(k) plan; tuition assistance; and much more.
It is the policy of Vestas to afford equal employment opportunity without regard to age, race, religion, color, gender, or national origin, and to afford equal opportunity to veterans and individuals with a disability, or any other characteristic protected by federal, state, provincial, or local law. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative within the People & Culture department.
Experience the forces of wind
Join Vestas and work with cutting-edge wind technology
As one of the world leaders in wind power solutions with wind turbine installations in over 65 countries and more than 16,000 employees globally, Vestas looks to accelerate innovation through the development of our employees'' skills and talents. Our goal is to reduce CO2 emissions dramatically and ensure a sustainable world for future generations.
Field Service

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